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IBM plans to sow its latest crop of U.S. patents with a strong cloud emphasis, and prepare a feast for its hungry customers.
A substantial number of IBM patents for 2017 — more than 1900 out of 9043 total patents — were for cloud technologies, the company disclosed last month. Those numbers illustrate a clear shift in the company’s roadmap for products and services. In past years chip technology dominated IBM’s patent portfolio, which supported the bulk of the company’s business.
But IBM has pivoted to embrace the cloud as its foundational technology, and shored up its cloud presence through research and development. The company also received a substantial number of patents for AI (1,400 patents) and for security (1,200).
These thousands of cloud-centric patents is a competitive advantage for IBM because the cloud is the vehicle to deliver its strategic imperatives: Watson artificial intelligence technology, analytics, blockchain, cybersecurity, and other areas such as microservices and serverless computing. For instance, two cloud projects that tap growing interest in serverless computing came out of IBM Research: IBM Cloud Functions, IBM’s serverless computing platform formerly known as OpenWhisk; and IBM Composer, a programming model to help developers build, manage, and scale serverless computing applications on IBM Cloud Functions.
“Many of these patents will be very useful in helping customers with cloud performance, integration and management of a multi-cloud environment,” said Judith Hurwitz, CEO of Hurwitz and Associates, Needham, MA. “Hybrid cloud management patents will be really important.”
Intelligence at the edge works with simpler predictive models and locally generated data to make real-time decisions, while cloud datacenters work with massive amounts of data to generate much deeper context, insight, and predictive models, said Paul Teich, an analyst with TIRIAS Research in Austin, Texas.
IBM also can extract value from new server, storage, and network technologies that underpin and improve cloud infrastructures, because cloud-based real-time assistance depends on affordable, reliable, and persistent network latency and bandwidth, Teich said.
“IBM is funding R&D work in all of those areas, as well as developing new algorithms to run on all that clever new hardware, which then enable new services based on their Watson software platform,” he said. “Complex neural network, neuromorphic, and eventually quantum computing accelerators for machine learning and artificial intelligence will live in the cloud for the foreseeable future.”
Turn research into real products
For customers, the increase in cloud patents indicates where IBM is putting R&D dollars. A growing chunk of IBM’s $6 billion annual spend on R&D has been on cloud research. And as AI and big data drive new demands for cloud, IBM has doubled down on cloud research areas such as infrastructure, containers, serverless computing and cloud security, said Jason McGee, IBM Fellow and VP, IBM Cloud.
For instance, ‘US Patent 9,755,923, “Predictive cloud provisioning based on human behaviors and heuristics,” describes ‘a system that monitors unstructured data sources such as news feeds, network traffic/statistics, weather reports and social networks to forecast cloud resource needs and pinpoint where to match increased demand.
But Big Blue must translate that R&D emphasis into compelling products and services. “Commercial relevance and immediate value is what matters, and there is no direct correlation that matters for CXOs’ purchasing decisions,” said Holger Mueller, an analyst with Constellation Research, San Francisco. Major IBM patents, such as relational database technology, happened decades ago, although in quantum computing IBM research is close to commercial viability and enterprise interest, he said.
IBM also can use its formidable patent portfolio as defensive or offensive weapons — keep the patents in-house to develop into products and services, or license them out for profit, said Frank Dzubeck, CEO of Communications Network Architects in Washington, DC. Companies with strong patent portfolios tend to strike up patent agreements with competitors or partners and allow them to license their patented technology. This also can discourage challenges from competitors who might claim they came up with an idea first.
“IBM cloud competitors like Microsoft and Amazon have something to watch out for, because they might want to pay for the use of some of these things,” Dzubeck said.
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According to Gartner, by 2021, 40 percent of IT staff will be “versatilists,” holding multiple roles. Moreover, most of these roles will be business-related, rather than technology-related, it predicts.
Furthermore, by 2019, IT technical specialist hires will fall by more than 5 percent. Gartner predicts that 50 percent of enterprises will formalize IT versatilist profiles and job descriptions, and that 20 percent of IT organizations will hire versatilists to scale their digital business. As a result, IT technical specialist employees will fall to 75 percent of 2017 levels, it predicts.
I agree with Gartner that this versatilist shift is real. Cloud computing is a big reason why. The force of cloud computing is indeed changing how you staff IT; indeed, I’m seeing more people in cloud-enabled IT organizations who have more than one job.
However, if you think this mean that things will become less technical, you’re in for a bit of a surprise by 2021. In fact, they will be much more technical.
There are a two major trends that I’m seeing in enterprises adopting the cloud for a significant portion of their infrastructure:
The shift to the cloud is causing a duality of skills
IT staff who once only focused on systems in the datacenter now focus on systems in the public cloud as well. This means that while they understand how to operate the LAMP stacks in their enterprise datacenters, as well as virtualization, they also understand how to do the same things in a pubic cloud.
As a result, they have moved from one role to two roles, or even more roles. However, the intention is that eventually that the traditional systems will go away completely, and they will just be focused on the cloud-based systems. I agree with Gartner on that, too.
The cloud shift is putting more focus on technology, not less
While I understand where Gartner is coming from, the more automation that sits between us and the latest technology means we need more technology specialists, not less. So, I’m not convinced that IT versatilists will gain new business roles to replace the loss of of the traditional datacenter roles, as Gartner suggests will happen.
Think about it: Look the tidal wave of new technologies that are now being provided with public clouds, such as machine learning, IoT, big data, advanced monitoring, and governance. You need the “extreme geeks” to figure that stuff out—not just now but well past 2021.
I’ve never seen a machine learning system that designs and builds its own learning model, an IoT system that sets up data integration on its own, nor a cloud monitor and manage itself. Thus, highly skilled and technical people will still run the show.
There’s nothing wrong with IT specialists taking on business roles—in fact, that’s often a good thing. I just don’t believe that IT pros will need to do so because the need for technology skills will be reduced. There’ll actually be more demand for technology skills, just not the same ones we have today.
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